Toolkit for business

Find out how fraud can affect your business and learn practical steps you can take to stay safe.

Toolkit for Business

Our guides

Purchasing fraud

Purchasing fraud

Buying goods and services safely

Like most businesses – large and small – you probably need to buy in goods and services.

Regardless of whether you rely on a handful of local traders or a long international supply chain, you could be at risk of fraud.

Card-not-present fraud

Selling goods and services safely

If you are a retailer you probably let some of your customers pay remotely – either online over the phone or by mail order.

These card-not-present (CNP) transactions are particularly vulnerable to fraud because the buyer is ‘invisible’ and normal face-to-face precautions aren’t possible.

Understanding Staff Fraud

Insider fraud

Understanding staff fraud

Businesses like yours are losing as much as 5% of their revenue to fraud committed by their own staff. Understanding how (and why) is the first step in stopping it happening to you.

This guide will help you understand the risks and think about the practical things you can do to keep safe.

Preventing cybercrime


Preventing cybercrime

Each year about four out of ten UK businesses have their computers, networks and smartphones attacked by cybercriminals. The first step towards making sure this doesn’t happen to you is to understand what cybercrime is and how it can hurt your business.

This guide explains how cybercrime works and the practical things you can do to keep your business safe.

Managing fraud

Managing fraud

Managing Fraud Risks

Fraud is much more common than most people imagine. It can happen to any business, including yours. That makes managing potential fraud risks an essential part of good business practice.

This guide explains how to make a solid start managing your own fraud risks, with practical steps to help keep your business safe.

Common myths

Frauds are easy to spot

Fraudsters are masters of hiding in plain sight

My staff know fraud when they see it

Only trained eyes spot cunning crimes

Cybercriminals will never guess my password

Just six characters? It can be cracked in an instant!

Our business is too small to interest cybercriminals

Half of cybercrime reports are from small businesses.

Cyber security is an IT issue

It’s people (not machines) who click on dodgy links.

Insider fraud problems? It’s just one bad apple

Staff frauds often involve two or more people working together.

It’s OK to let a fraudster leave without a fuss

Speak up or you make it easy for them to do it again.

Outsiders are our biggest fraud threat

No-one knows your weaknesses better than your own staff.

Our employees are too nice to be fraudsters

Insider fraud costs businesses about 5% of revenue each year.

Stopping fraud is an expensive hassle

It doesn’t have to be. Simply being more aware of the risks is a quick – and cheap – way to start.

Fraudsters won’t target our small business

Criminals don’t care how big you are. In the last two years, one-in-three small businesses experienced fraud.

Fraud is a cost of doing business

It doesn’t have to be. Simple precautions could halve your fraud losses.

Case studies

What are the fraud risks facing SMEs?

Kevin Brett from HAT Marketing explains the risks he sees in the travel industry and his tips for keeping his company safe.

Share your story

Has your business been affected by fraud?

Share your story to help protect other businesses.